The Ebor Way

Question 1

Can I have a refund?

Accepted Answer

We not not offer refunds. You may purchase race insurance and claim a refund from your insurer.

Question 2

Can I transfer my place to someone else?

Accepted Answer

Yes, you may transfer your race place to another participant. There is a minimal charge for this service, but we will not process any number transfers that are requested later than 14 days prior to race day.

Question 3

Can I have a deferral?

Accepted Answer

Yes, We are happy to defer your place to a future event. Where entry prices are dearer you will be expected to pay the difference; no partial refunds will be made for cheaper events. We will not process any deferrals that are requested less than 14 days prior to race day. Post race requests for deferrals will be ignored.

Question 4

What shoes should I wear?

Accepted Answer

It depends on the race, we will mention it on individual race pages. Also If any extra kit is required we will say so.

Question 5

Can I run with my dog?

Accepted Answer

Unfortunately not as per the TRA UK rules.

Question 6

Are headphones allowed?

Accepted Answer

Depends on event, but we’d encourage you not to; it really is better to hear your fellow runners, listen to your breathing, take in the atmosphere. But if you feel you just can’t run without them, headphones may be worn as long as you take responsibility for the volume to be low enough for you to hear all marshal instructions and the words of those around you. When approaching junctions or road crossings you may be instructed to remove them until it is safe to put them back in.

Question 7

Can someone else run in my number?

Accepted Answer

Absolutely not. Your race number must not be given to another person. If you wish to transfer your place to another runner you must request a transfer in advance. (see above)

Question 8

Where will I find my result?

Accepted Answer

Results will be published on the race webpage and announced on our social media platforms. We usualy send our preliminary results and allow runners a 24 hour window to make an enquiry if applicable. Final results are then published.

Question 9

Do I get a medal?

Accepted Answer

We offer medals as a paid extra upon entry. The option to purchase a medal will only be available up until one week before the event. Medals are made to order which allows us to eliminate waste.

Question 10

Is there a T-Shirt?

Accepted Answer

Not for free, we do NOT provide race specific merchandise. Any merchandise is available separately.

Question 11

Is there a T-Shirt?

Accepted Answer

Not for free, we do NOT provide race specific merchandise. Any merchandise is available separately.

Question 12

Are there prizes?

Accepted Answer

Prizes may differ depending on event.

Question 13

What are your Age Catagories?

Accepted Answer

Our Age Categories are Senior, 45-54, 55-64, 65+

Question 14

Prize Money?

Accepted Answer

Not right now, it is something we would like to look into in the near future once events have become more established, if you are interested in becoming a sponsor please get in touch.

Question 15

I didn't order a medal or T-Shirt when I entered, will I still be able to buy one on race day?

Accepted Answer

Subject to availability. If you were to send a quick email to the race director they may be able to keep one aside for you if is not to close to race day.

Question 16

Do you send out race numbers in the post?

Accepted Answer

No, Numbers are collected from Race HQ on race day.

The Ebor Way

Great Owl Running

The Ebor Way